1. Who we are
Talent Intel is a software-as-a-service product operated by Manera Technologies Inc., a corporation incorporated in Québec, Canada (the "Platform", "we", "us").
Talent Intel is an analysis tool. It is not a recruitment agency, not a placement agency, not a temporary work agency, and does not act as an employer of record. Final hiring authority rests with the licensed hiring company using the Platform (the "Customer").
2. Account and acceptable use
By creating an account you confirm you have legal authority to bind the company you represent. You agree to use Talent Intel only for lawful hiring purposes and in accordance with applicable employment, privacy, and anti-discrimination laws in every jurisdiction where you operate.
You will not upload candidate resumes, interviews, or personal data without a lawful basis to process them. You will not use the Platform to engage in discrimination, retaliation, or any practice prohibited by law.
3. Fees, billing, refunds
All fees on the Platform are subscription fees, per-listing fees, AI-credit fees, or sponsored-listing fees, billed monthly or per-action in advance via Manera Billing. We do not charge placement fees, contingent fees, or any fee tied to whether or not a hire occurs. Successful hires generate no separate payment to Manera.
21-day SLA: if no qualified shortlist is produced within 21 calendar days of role creation for any reason within our control, we refund the month's subscription fee in full on written request.
If you cancel mid-cycle, we pro-rate the unused portion and refund within 5–10 business days to the original payment method.
3b. Referral bounties (when employers attach them to a listing)
Some employers attach a referral bounty (a fixed CAD/USD amount paid to whoever refers a successful hire) to their job listing on the Platform. These bounties are paid directly by the employer to the bounty recipient — Manera neither sets the bounty amount, collects the bounty, nor receives any portion of it. Manera's role is limited to displaying the bounty on the listing as employer-supplied information.
If a candidate self-identifies via the Platform's "Refer Me" feature and is subsequently hired by the employer, the employer's existing referral-bounty program (if any) governs the payout. The arrangement is between the employer and the bounty recipient. Manera is not a party to the bounty payment, does not guarantee its payment, and is not liable for the employer's failure to pay it.
4. What Talent Intel does NOT do (the firewall)
- We do not act as a recruitment agency, placement agency, staffing agency, head-hunter, or employer of record — in any jurisdiction.
- We do not solicit candidates on behalf of employers, and we do not represent candidates to employers.
- We do not charge placement fees, contingent hire fees, percentage-of-salary fees, or success fees of any kind.
- We do not collect, hold, route, or distribute referral bounties between employers and bounty recipients.
- We do not provide legal, financial, tax, or employment advice. Consult licensed professionals in your jurisdiction.
- We do not guarantee any specific hire outcome. Our AI scoring is a decision-support tool, not a decision itself.
- We do not hold funds or process payments for salary, commission, bounty, or any other employment-related transaction.
- We are not an employer of record. The Customer is the sole employer of any candidate they hire.
5. Liability limits
To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to the Platform is limited to the fees paid by the Customer in the twelve (12) months preceding the claim. We are not liable for any indirect, consequential, incidental, special, exemplary, or punitive damages.
6. Governing law
These Terms are governed by the laws of the Province of Québec, Canada, without regard to conflict-of-law principles. Any dispute shall be submitted to the exclusive jurisdiction of the courts of the District of Montréal, Québec.
7. Changes
We may modify these Terms. Material changes will be communicated by email to the Customer's primary contact at least 30 days before taking effect. Continued use constitutes acceptance.